The 24 behaviors
Every person on a team is scored on these behaviors each cycle — the same named, defined behaviors every time, so movement is comparable month over month. Here is the full list, with the operational definition raters actually see.
Consistently delivers on commitments, meets deadlines, and follows through without reminders.
Prioritizes high-value work and maintains attention on critical tasks despite distractions.
Identifies and acts on opportunities and problems before being directed.
Regulates emotions and behavior professionally under pressure, conflict, and ambiguity.
Treats all colleagues professionally, inclusively, and with dignity regardless of role or background.
Shares information clearly, concisely, and at the appropriate level for the audience.
Works effectively with others across teams to achieve shared goals.
Creates conditions where others feel safe to speak up, admit mistakes, and take interpersonal risks.
Takes ownership of outcomes, admits mistakes, and follows through on remedial actions.
Prepares thoroughly before execution, defining scope, dependencies, and success criteria.
Produces accurate, thorough, defect-free work that meets or exceeds standards.
Systematically improves processes, tools, and methods to increase effectiveness.
Identifies root causes and develops effective, sustainable solutions.
Connects daily activities and decisions to long-term organizational goals.
Seeks understanding, asks probing questions, and explores new ideas before dismissing them.
Makes timely, well-reasoned decisions using appropriate evidence, considering tradeoffs and downstream effects.
Acts as a steward of organizational resources, reputation, and outcomes beyond narrow job scope.
Builds alignment and commitment across stakeholders without relying on positional power.
Develops capabilities of teammates through feedback, guidance, and opportunity creation.
Demonstrates integrity, competence, and benevolence so others willingly rely on and confide in them.
Quickly acquires new knowledge and applies it effectively in novel situations.
Adjusts effectively to changing priorities, conditions, and ambiguity.
Generates and implements novel ideas, approaches, or solutions that create value.
Engages in disagreements constructively, finding resolution without damaging relationships.
Framework version bpi-2.0. How the ratings become fair, hard-to-game scores is public too: How scores are protected. See the behaviors scored on a live demo team (fictional company): open the live demo.